
Keynote
Jack Stratten
Insider Trends
Fragmentation and connection — the future of in-store retail
One of the most compelling voices in retail today. Named a RETHINK Retail Top Retail Expert three years running and an NRF Retail Voice for 2025, Jack has spent 15 years cutting through the noise on consumer behaviour and the future of physical retail. His talk, "Fragmentation and connection — the future of in-store retail", looks at how shopping habits are more fragmented than ever, how the best brands are adapting their stores, and how technology is both disrupting and supporting retail.




